Roles and Responsibilities:
Design, develop, and deliver training curriculum and associated materials for sales staff on company products and selling skills, negotiation, strategic selling, and overall sales cycle and process.
Conduct skills gap analyses to identify areas of improvement.
Identify and assess training needs within the Sales Division and participate in the activities.
Involved in the design, preparation, delivery, and need assessment of the training and development programs.
Training on communication, behavior, self-grooming, team building, marketing and sales, product training, process training, cold calling, soft skills, and calling etiquette.
Conduct virtual, classroom, and in-person training.
Provide input to the training strategy and the development of specific training development plans.
Provide training to new and existing employees; evaluate and improve knowledge mastery across sales teams.
Check training module efficacy through assessments, participation,



and task evaluation.
Participate in organizational initiatives, assess learning needs, and help schedule training delivery.
Provide feedback to management on employee performance during training periods.
Create training modules as per sales training requirements.

What You Bring to the Table:
Good communication and presentation skills
Solid training skills in sales (calling)
Strong analytical skills
Good interpersonal skills
Ability to demonstrate sales skills
Coaching and feedback delivery skills
Ability to work in flexible shifts
Skilled in TNA
Skilled in managing virtual, classroom, and hybrid training
Team management and people engagement skills
High accountability
Effective time management
Collaborative approach
Stakeholder management
Ability to work in a quick-paced setting

📌 Process Trainer Mumbai
🏢 Ketto
📍 Mumbai