Relationship Manager - MF Collections Portfolio Tracking: Monitor assigned member or borrower portfolios to track overdue accounts and reduce delinquency rates.
Field
Visits & Recovery: Conduct regular field visits and center meetings to interact with clients, negotiate repayment schedules, and secure timely collections. Cross-Selling: Generate secondary leads for retail asset products like micro-housing or micro-LAP (Loan Against Property) from reliable existing members.
Process Compliance: Follow internal banking policies, audit rules, and regulatory guidelines during all cash or digital recoveries.
Data Reporting: Update customer interaction logs, record daily collections, and report metrics to branch managers.