: SFMC Core &
Scripting: 3+ years of hands-on experience in SFMC (Automation Studio, Journey Builder, Contact Builder) with proficiency in AMPscript, SSJS, and JavaScript.
Salesforce AI / Agentforce Exposure: Hands-on experience or working knowledge of Salesforce Agentforce, Einstein AI, or Prompt Builder.
System Integrations: Proven track record connecting platforms via REST/SOAP APIs, microservices, and native connectors.
Data &
SQL Expertise: Strong foundation in relational data modeling, data profiling, and SQL query optimization.
Web Development: Core skills in HTML, CSS, and JavaScript for CloudPages and template execution.
Problem Solving &
Communication: Solid troubleshooting skills with the ability to explain AI/technical workflows to cross-functional stakeholders.

Responsibilities: Agentforce &
AI Solution Engineering
Design, build, and deploy Agentforce agents, Topics, and Actions tailored for marketing automation and customer engagement workflows.
Configure Prompt Builder and integrate LLM-assisted decisioning into customer journeys and energetic messaging.




Connect Agentforce with Salesforce Data Cloud and external APIs to supply real-time context and ground AI actions safely.
Establish guardrails, testing protocols, and compliance standards for AI-generated interactions.

Data Architecture &
System Integrations
Design relational data schemas, Data Extensions, and customer profiles to support real-time AI decisioning and segmentation.
Build REST/SOAP API integrations, microservices, and webhooks connecting SFMC with internal backends, CDPs, and enterprise systems.
Write intermediate-to-advanced SQL queries (JOIN, GROUP BY, string/math functions) for data transformations in Automation Studio and Data Cloud.

Development &
Technical Execution
Build agile, personalized logic using AMPscript, Server-Side JavaScript (SSJS), and frontend technologies (HTML, CSS, JavaScript).
Develop custom CloudPages, interactive forms, and API-triggered entry sources in Journey Builder.
Troubleshoot complex data flows, API failures, and agent execution paths using root-cause analysis.

Qualifications: Bachelor's/master's in IT or Computer engineering (4+ Years)

Location: Gurgaon/Pune

📌 Senior Developer Marketing Cloud & Agentforce Engineer Gurugram
🏢 EXL Service
📍 Gurugram