Achieve annual target for SBD.
Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
Develop a portfolio of small to medium-size customers.
Promote all digital products for Hapag-Lloyd to our customers.
Co-ordination with SXC / SCN
Prepare calls, conduct calls, report and follow-up on calls
Evaluate customer potential (Forecast/Budget) and conduct MR Sales Planning where appropriate
Business reviews- conduct customer performance reviews (QBR – Quarterly Business review)
Selectively engage with TM when relevant
Preparing rate quotations, filtering rate request to ensure cargo identified and quoted is aligned to company strategy and to optimize vessel utilization on volume and profitability
Give feedback on the market including rates, competition activities, market conditions etc. to all relevant stakeholders
Follow-up on customer business, quotations, free time and pricing approval requests
Ensure timely completion of administrative tasks such as RA fling, FMC filing, handover to CS, etc.
Market Intelligence – be a subject matter expert on geography




Data Analytics- able to review, identify and process data Mandatory: Request you to please provide answers to the questions below as part of the shortlisting process (kindly attach your responses along with your resume).
Export Development: Describe your experience in developing Export business,

please share a macro view of trade lanes/commodities/

volumes moving out of Zone 2.
Portfolio Management: Define customer segmentation and give examples on
Where you have converted a non-performing account,
and an example where you onboarded a recent account What was your approach and outcome in both cases?
Market Intelligence. What type of market feedback have you have shared with management in your current/previous roles? Share an example.
University degree
Very valuable command of written and spoken English & Local Language.
Working knowledge of MS Office
Able to work well with others and follow guidelines.
Positive attitude
Receptive and be able to grasp recent ideas and motivate oneself for personal development

📌 Senior Sales Business Development Chennai
🏢 Hapag Lloyd
📍 Chennai