Position: Customer Support Executive Location: Gurgaon Department: Customer Service Experience: 1–3 Years Job Summary We are looking for a Customer Support Executive to handle inbound customer calls, resolve queries, provide product information, and ensure a seamless customer experience. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve issues efficiently.

Key Responsibilities • Handle inbound customer calls and respond to inquiries professionally.
Resolve customer queries related to products, services, applications, and processes.
Provide accurate information and guidance to customers.
Record customer interactions and maintain updated records in CRM systems.




Escalate complex issues to the relevant teams when required.
Follow up on customer requests and ensure timely resolution.
Achieve quality, productivity, and customer satisfaction targets.
Adhere to company policies, compliance requirements, and service standards. Qualification • Graduate or Undergraduate (depending on company requirements).

Preferred Experience • Customer Service • Call Center / BPO • Banking & Financial Services • Fintech Support • Retail Customer Support Regards Shwetha

📌 Telecaller Gurugram
🏢 Manipal Fintech
📍 Gurugram