Job Title: Ticketing Executive

Company: TripCiti

Location: Chandan Nagar, Pune

Employment Type: Full-Time

Experience: 1–3 Years in Travel & Tourism

About the Role

We are looking for a detail-oriented Ticketing Executive to handle flight bookings, reservations, ticketing, cancellations, and customer coordination. The ideal candidate should have valuable knowledge of airline ticketing systems and travel industry processes.

Key Responsibilities
Handle domestic and international flight bookings and reservations.
Issue, reissue, modify, and cancel air tickets as per airline policies.
Handle refunds, cancellations, rescheduling, and date changes.
Provide customers with suitable flight options based on their requirements.
Coordinate with airlines, consolidators, and travel partners.
Maintain accurate booking records and customer documentation.
Ensure timely follow-up and resolution of customer queries.
Check fares, availability, baggage rules, and airline terms and conditions.
Achieve assigned ticketing and sales targets.




Maintain skilled communication with customers and vendors.

Requirements
1–3 years of experience in airline ticketing/travel industry.
Knowledge of GDS systems such as Amadeus, Galileo, or Sabre is preferred.
Valuable knowledge of domestic and international airlines and fare rules.
Strong communication and customer-handling skills.
Good knowledge of MS Office and basic computer applications.
Ability to work under pressure and meet deadlines.
Travel agency or OTA experience will be an added advantage.

What We Offer
Market-competitive salary.
Performance-based incentives.
Growth and learning opportunities.
Skilled and dynamic work setting.

Interested candidates can apply for the Ticketing Executive position at TripCiti.

Pay: ₹20,029.16 - ₹25,559.27 per month

Advantages
Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

📌 Ticketing Executive Chandannagar
🏢 Tripciti.com
📍 Chandannagar