MathCo is a data and AI analytics and solutions company. We're floating a recent role for someone who thinks in systems, not screens — designing end-to-end services and the systems behind them, then shaping experiences that make complex, AI-driven systems intelligible, trustworthy, and adopted. A hybrid of service design, systems thinking, and hands-on UX, with AI as a material you design with and for. /n What you will do: /n /n
Map complex service ecosystems end to end — actors, flows, data, decision points — and spot where AI adds leverage versus friction

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Turn systems insight into service blueprints, journey maps, and interaction models

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Design UX for AI products: conversation flows, human-in-the-loop, confidence and uncertainty, graceful failure

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Prototype and test with real users; iterate on evidence, not opinion

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Work upstream in solutioning — proposals, capability narratives,



POCs — so design intent lands early

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High proficiency in systems thinking —interdependencies, second-order effects, leverage point

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Solid UX craft — research, IA, interaction design, prototyping; a portfolio of outcome

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Genuine AI fluency — design responsibly around model capabilities and limit

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Service design fundamentals: blueprinting, journey mapping, facilitatio

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Comfort in ambiguity; robust communication and cross functional facilitatio

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Data products, dashboards, or analytics tooling

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Enterprise / B2B, multi-stakeholder engagements

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Design systems and prototyping tooling.

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📌 Systems / Service Designer Bengaluru (India)
🏢 MathCo
📍 India