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Sr. Executive / Assistant Manager – Spares & Service (Concrete Machinery)

Job Summary:

Responsible for handling spare parts sales, after-sales service coordination, customer support, inventory management, and technical service activities for concrete machinery such as batching plants, transit mixers, concrete pumps, and construction equipment.

Key Responsibilities:
Manage spare parts sales and service support for concrete machinery.
Coordinate with customers regarding breakdowns, AMC, maintenance, and service schedules.
Handle spare parts inventory, procurement, and dispatch activities.
Prepare quotations, service reports, and customer follow-ups.
Coordinate with service engineers and technical teams for machine installation and troubleshooting.
Maintain customer relationships and ensure timely resolution of complaints.




Monitor machine performance and recommend preventive maintenance.
Achieve service and spare parts sales targets.
Maintain MIS reports, warranty records, and service documentation.

Required Skills:
Knowledge of concrete/construction machinery and spare parts.
Understanding of hydraulic, pneumatic, and mechanical systems.
Positive communication and customer handling skills.
Inventory and vendor management knowledge.
Ability to coordinate field service activities.
Familiarity with ERP/MS Office.

Preferred Qualification:
Diploma / BE Mechanical or related field.
3–8 years of experience in concrete machinery, construction equipment, or heavy equipment industry.

📌 Sr Executive Asst Manager Spares And Service Vadodara
🏢 Actide International
📍 Vadodara