Key Responsibilities
Make outbound calls to customers and potential clients.
Handle incoming calls and respond to customer queries professionally.
Explain company products/services clearly to customers.
Maintain customer information and call records.
Follow up with leads and customers regularly.
Prepare and maintain basic reports using MS Excel.
Use MS Word for basic documentation and office work.
Coordinate with the team and update daily calling status.
Achieve daily/weekly calling and follow-up targets.