22 Aug
|
Edwin Infotech
|
Kozhikode
22 Aug
Edwin Infotech
Kozhikode
Salary: ₹15,000 – ₹18,000 per month
Qualification: BA / B.Sc. Psychology
Experience: 0–1 Year
Location: Calicut, Kerala
JOB SUMMARY
We are looking for a friendly, empathetic and responsible Student Relations Officer to handle student concerns, resolve grievances and ensure a positive and satisfying student experience.
KEY RESPONSIBILITIES
Handle and resolve student grievances professionally.
Listen to students and understand their concerns.
Ensure student satisfaction and a positive experience.
Maintain positive relationships with students.
Coordinate with academic and administrative teams.
Follow up on complaints and ensure timely resolution.
Collect and maintain student feedback.
Communicate key updates and information to students.
Handle difficult situations with patience and empathy.
Maintain confidentiality of student information.
REQUIRED SKILLS
Excellent communication and interpersonal skills
Good listening and problem-solving abilities
Empathetic and patient personality
Positive and student-friendly attitude
Solid coordination and follow-up skills
Basic computer knowledge
Good relationship-building skills
IDEAL CANDIDATE 0–1 year of experience, who is approachable, patient, empathetic, confident and genuinely interested in supporting students.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits
Health insurance
Leave encashment
Provident Fund
Work Location: In person
📌 Student Relations Officer Kozhikode
🏢 Edwin Infotech
📍 Kozhikode