JOB DESCRIPTION

We have an exciting and rewarding prospect for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, secure, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities
Provide Level 3 production support for critical Java microservices and batch/streaming workloads.
Own major incident (P1/P2) triage, troubleshooting, mitigation, and restoration within SLA. Perform deep Root Cause Analysis (RCA) including log/metric/trace analysis; deliver corrective and preventive actions.
Support and tune Kafka-based event streaming: consumer lag issues, rebalancing, partition strategy, retries/DLQ patterns, idempotency, ordering concerns. Support Spring Boot services: thread dumps,



heap analysis, GC behavior, connection pooling, dependency issues.
Diagnose and resolve database (Oracle) issues: slow queries, locks/deadlocks, indexing, execution plans, connection pool saturation.
Support Elasticsearch (Gaia): index health, query performance, mapping issues, shard/replica allocation, ingestion failures.
Collaborate with development teams on bug fixes, hotfix validation, release readiness, and post-deployment verification.
Improve observability: enhance dashboards/alerts, log correlation, runbooks, and operational KPIs. Participate in on-call rotations, change management, and planned maintenance activities.
Drive problem management: identify recurring issues, reduce noise, and implement automation/self-healing where feasible.
Leverages enterprise-authorized AI coding assist tools within the work workplace to improve code quality, delivery speed, and productivity across c

📌 Software Engineer Iii Mumbai
🏢 JPMorganChase
📍 Mumbai