Job Description: Level 1 - Customer Support Representative
We are looking for a Customer Support Representative (L1) who can work on event management based on the surveillance systems for our US client.
Roles and Responsibilities:
Possess basic computer knowledge and working knowledge of MS tools
Provide product support as per the standard guidelines
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies
Experience with CCTV surveillance systems will be a plus
Pay: ₹19,000.00 - ₹24,000.00 per month
Perks:
Food provided
Provident Fund
Work Location: In person
📌 Customer Support Representative Ahmedabad
🏢 ProTech ITS
📍 Ahmedabad
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