Key Responsibilities

A. Daily Hospital Operations
OPD, IPD, Emergency, ICU, OT, Diagnostics, Pharmacy aur other departments ka daily functioning monitor karna.
Hospital opening-to-closing operations ki supervision.
Patient flow aur waiting time ko improve karna.
Doctors, nurses, technicians aur support staff ke beech coordination.

B. Staff Management
Staff attendance, duty roster aur manpower deployment monitor karna.
Staff discipline aur punctuality maintain karna.
Staff performance ka regular review.
Shortage of manpower ko identify karke Management ko report karna.
Recent staff onboarding aur orientation mein support.

C. Patient Experience
Patient complaints ko promptly resolve karna.
Patient feedback lena aur service quality improve karna.
Reception aur billing desk ki efficiency monitor karna.
Patient admission, discharge aur transfer process ko smooth banana.

D. Revenue & Financial Operations
Daily OPD, IPD, Emergency, Diagnostics, Ultrasound, Pharmacy aur other revenue ka monitoring.




Billing leakage aur unauthorized discounts ko prevent karna.
Cash collection aur billing reconciliation ko monitor karna.
Daily revenue report Management ko submit karna.
Outstanding payments aur credit patients ka follow-up.

E. Doctor & Consultant Coordination
Consultant doctors ke schedules manage karna.
Visiting consultants ki availability ensure karna.
Recent doctors/consultants ke recruitment mein Management ko support karna.
Doctor-wise OPD, procedures aur revenue performance ka monitoring.

F. Marketing & Business Development
Hospital ki OPD aur IPD growth ke liye local marketing activities coordinate karna.
Medical camps, health check-up camps aur awareness programs organize karna.
Local doctors, clinics, pharmacies aur referral network ke saath qualified coordination.
Daily OPD badhane ke liye actionable strategies implement karna.
Digital marketing team ke saath coordination.

G. Inventory & Procurement Coordinatio

📌 Hospital Operations Manager Giridih Jharkhand (India)
🏢 Kiran Vellore Hospital
📍 India