Market Research Interviewer & Team Lead

Department: CATI (Computer-Assisted Telephone Interviewing) - No Sales | No Telemarketing
Location: Ahmedabad
Shift: Night Shift
Working Days: Monday to Friday

About Mavrix

Mavrix is a global technology solutions company serving as a Design, Build, and Maintain partner for leading organizations worldwide. We help clients focus on innovation and core business priorities through digital technologies, advanced analytics, domain expertise, and technical excellence.

Job Summary

As a Market Research Interviewer, you will conduct interviews, gather research data, and support consulting and business research projects.

As a Team Lead, in addition to conducting research interviews, you will independently manage client projects, lead a team of interviewers, monitor quality and productivity, and ensure timely project delivery while coordinating with internal stakeholders.

Key Responsibilities
Conduct primary research through telephonic interviews and questionnaires.




Engage with industry experts and respondents to collect reliable insights.
Design and follow discussion guides and survey questionnaires.
Collect, validate, and maintain research data with high accuracy.
Coordinate with internal teams to ensure timely project completion.
Maintain qualified communication with stakeholders and respondents.
(Team Lead) Independently handle assigned projects, manage day-to-day team operations, mentor team members, monitor performance, and ensure project timelines and quality standards are consistently achieved.

Required Skills & Qualifications
Minimum 3 months of international calling experience (mandatory).
Excellent verbal and written communication skills.
Robust analytical and research capabilities.
Comfortable conducting telephonic interviews and surveys.
Proficiency in MS Excel, PowerPoint, and reporting tools.
Solid attention to detail and accuracy.
Comfortable working in night shifts.

Qualification

📌 Team Lead Ahmedabad (India)
🏢 Mavrix data
📍 India