We are hiring a customer service lead/manager. We need a bright & positive person who can assist with HR work, managing customer calls & servicing team.
Main Role & Responsibilities
Calling customers to get feedback on products.
Calling & finding distributors
Managing other operational work
Note: This is not a sales job.
IMPORTANT: CANDIDATES WHO ARE VALUABLE AT SPOKEN ENGLISH SHOULD APPLY.
Detailed Job Description
Contact potential or existing customers to inform them about a product, listening to their feedback.
Answer questions about products or the company if asked by customers.
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Go the “extra mile” and contact distributors
Keep records of calls and sales and note practical information
Salary: ₹30,000.00 - ₹45,000.00 per month (depending upon experience)