Roles & Responsibilities
Handle customer queries through chat in a professional and timely manner.
Resolve customer concerns while maintaining high service quality.
Provide accurate information regarding hotel bookings and services.
Maintain chat quality, productivity, and customer satisfaction metrics.
Document customer interactions accurately in the system.
Follow company policies and standard operating procedures.

Eligibility
Graduate freshers are eligible to apply.
Good written English communication skills are mandatory.
Willingness to work in rotational shifts.
Comfortable working from the Gurgaon office.
Minimum AMCAT score of 65 required.
Positive attitude and customer-centric approach.

Advantages
Salary up to Rs.



24,000 in hand (Freshers:Rs. 19,000 in hand).
5-day working week.
Both-side cab facility.
Provident Fund (PF) and Employee benefits.
Health insurance coverage.
Paid leaves as per company policy.
Career growth and learning opportunities in a leading customer support workplace.

Pay: ₹19,000.00 - ₹24,000.00 per month

Perks:
Health insurance
Paid sick time
Provident Fund

Language:
English (preferred)

Location:
Gurgaon, Haryana (preferred)

Work Location: In person

📌 Customer Support Executive Gurugram (India)
🏢 Orrica Edge
📍 India