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Role Clarity | Head Administration

Department:Administration

Reporting To:Director
Role Definition

The Head of Administration is accountable for leading the administrative function to ensure operational efficiency, statutory compliance, protected and secure infrastructure, and seamless support to business functions. This role ensures standardized administrative processes, optimizes cost, enhances facility and asset utility, and drives a proactive, service-first mindset across locations and teams.
Deliverables
Standardized, documented, and efficient admin processes across all sites
Protected, Compliant, and Optimally Maintained Facilities
End-to-End Asset Lifecycle Management
High Standards of Safety, Security, and Hygiene
Statutory and Legal Compliant
Seamless Transportation & Vehicle Support for Operations
Effective Vendor & Contract Management




Business Continuity Preparedness and Execution Team Development

Task and Activities
Administration Process Management:
Document end-to-end workflows with transparent SOPs, escalation points, and authorization matrices.
Regularly update SOPs and ensure version control and accessibility across sites.
Lead time-motion studies to identify process delays; implement improvements using Lean tools.
Implement digital process automation tools to reduce manual tasks and errors.
Track and report Admin KPIs to assess and improve turnaround time and service delivery.
Facilities Management
Maintain and upgrade infrastructure of collection centers, laboratories, and offices.
Ensure preventive and breakdown maintenance schedules are in place and tracked.
Conduct root cause analysis for repeat maintenance issues and address them structurally.
Ensure electrical, fire safety, water supply, waste management systems are functional

📌 Head Administration Jaipur
🏢 Dr. B. Lal Clinical Laboratory
📍 Jaipur