Job Summary:
We are looking for a Customer Care Executive to handle customer inquiries, provide product/service information, resolve complaints, and ensure a positive customer experience.

Key Responsibilities:
Resolve customer queries and complaints in a qualified manner.
Provide accurate information about products and services.
Maintain customer records and update CRM systems.
Follow up with customers regarding pending issues.
Escalate complex issues to the concerned department.
Ensure customer satisfaction and maintain service quality standards.
Meet daily and monthly performance targets.

Requirements:
Graduate or Undergraduate (depending on company requirements).
Positive communication and interpersonal skills.
Ability to handle customers patiently and professionally.
Problem-solving and multitasking skills.
Prior customer service experience is preferred.

Salary: As per company standards
Location: As per company requirement
Working Hours: As per company policy

Skills Required:
Communication Skills
Customer Handling
Active Listening
Problem Solving
Teamwork
Time Management

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Care Executive Gurugram
🏢 Motorola Service Center
📍 Gurugram