Job Title: E-Commerce Packaging & Order Fulfilment Executive

Company: Makoba Pvt Ltd
Location: Delhi
Department: Operations & Fulfilment
Employment Type: Full time

About Makoba

Makoba is India's leading destination for premium writing instruments, luxury pens, fine inks, notebooks, and accessories. We serve discerning customers who expect excellence not only in the products they purchase but also in the experience of receiving them. Every parcel that leaves our warehouse is a reflection of our brand, attention to detail, and commitment to customer delight.

Role Overview

Key Responsibilities

Order Processing & Product Picking
Retrieve products from inventory strictly according to customer orders.
Verify SKU, model, color, nib size, variant, and quantity before packing.
Ensure complete order accuracy and eliminate picking errors.
Cross-check products against invoice and order details before dispatch.
Follow FIFO and inventory handling procedures where applicable.

Quality Control & Verification




Conduct thorough quality checks on all products before packaging.
Inspect products for defects, damages, missing components, scratches, leaks, or packaging issues.
Verify authenticity, accessories, manuals, warranty cards, converters, cartridges, gift boxes, and other included items.
Escalate any discrepancies immediately to supervisors.

Premium Packaging Execution
Package products with extreme care to prevent transit damage.
Handle luxury pens, glass ink bottles, limited editions, and collector items according to established packaging standards.
Use appropriate protective materials including cushioning, bubble wrap, protective sleeves, corner guards, and tamper-proof sealing.
Ensure all parcels meet Makoba's premium unboxing standards.
Create a packaging experience that reflects the premium nature of the brand.
Ensure parcels are neat, aesthetically pleasing, secure, and professionally presented.

Shipping & Dispatch Management
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📌 E Commerce Packaging Ahmedabad
🏢 MAKOBA
📍 Ahmedabad