Job Description

Key Responsibilities:
Greet and assist high-end clients with warmth, professionalism, and discretion.
Understand customer preferences and provide expert advice on fine jewellery, gemstones, collections, and designs.
Build robust relationships with clients to ensure repeat business and referrals.
Achieve monthly and quarterly sales targets through effective client engagement and upselling.
Maintain in-depth knowledge of jewellery materials, pricing, certifications, and craftsmanship.
Handle billing, packaging, and after-sales service with attention to detail and brand standards.
Keep the showroom impeccably organized, clean, and aligned with brand aesthetics.
Coordinate with internal teams for custom orders, repairs, or client follow-ups.
Manage client databases and contribute to exclusive client events or promotions.
Adhere to company policies, security procedures,



and grooming standards at all times.

Qualifications:
Graduate in any discipline; diploma in retail, fashion, or luxury sales is a plus.
2–5 years of experience in luxury retail, jewellery, watches, or high-end fashion.
Fluent in English and local language; knowledge of additional languages is an advantage.
Presentable, well-groomed, with excellent etiquette and soft skills.

Key Skills:
Exceptional communication and interpersonal skills
Solid client service mindset and ability to handle high-net-worth individuals (HNIs)
Sales-driven and goal-oriented
Detail-oriented and confident under pressure
Knowledge of jewellery certifications (e.g., BIS, IGI, GIA) is preferred

📌 Luxury Store Sales, Jewellery Client Chennai
🏢 Creative Hands HR
📍 Chennai