Job Description

This is a outstanding opportunity to be part of the Storage team that works on a wide range of tech stacks to support legacy applications and our newly built AWS based solution. Expanding our wings, to Support Microsoft Azure.

During a typical workday, an engineer on the Platform Storage team could expect to:
Coordinate with Architecture to understand and develop platform architecture
Develop a RESTful API solution supporting both AWS and Azure.
Work with CloudFormation templates / Terraform to extend and refine our infrastructure
Understand and define performance level needs for the platform
Define logs, alarms, troubleshoot them and fix issues in a defined release cadence
Integrating with multiple internal products to provide seamless CXone CCaaS offerings
Manage RBAC permissions and work with DevOps to maintain least privilege
Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor workplace health
Effectively collaborate with cross geo team and willing to stretch at times




Effectively collaborate with TS/TAM/NOC to address queries and concerns

To Land This Gig You'll Need:
Bachelor's degree in Computer Science, or equivalent
4 to 8 years of experience in software development
Experience with following software languages: NodeJS, Angular 18 and above
Full Stack developer
Open to learn recent tech stack as need be
Working knowledge with AWS technologies
Experience designing, developing, deploying and supporting RESTful APIs
Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them
Experience with developing services, clients and multi-threaded software
Experience developing with SQL Server or equivalent
Experience with/knowledge of agile development processes
Experience with DevOps tools and processes
Jenkins, Git, Docker
Scripting: Unix, Shell, Groovy, Python
Sonarqube
Working knowledg

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