Key Responsibilities:
Engage with customers via inbound and outbound calls.
Provide support for various queries and ensure skilled handling.
Build rapport with customers to ensure positive and unique solutions.
Demonstrate in-depth knowledge of the services provided.
Meet performance metrics such as CSAT, AHT, and
Requirements:
Minimum 12 months of experience in an international BPO workplace.
Solid multitasking skills.
Excellent verbal and written communication skills.
Ability to work in UK shifts.
Graduate or undergraduate qualification
📌 International Voice Process Hiring For Capita Mumbai (India)
🏢 Capita
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.