Job Description

Key Relationships
Program Manager (Global Health)
Hospital administration, radiology/sonography, emergency/OPD, IT/PACS, biomedical engineering, procurement, Qure integrations support, MEL (Monitoring -Evaluation -Learning) teams, device/vendor reps

Roles and Responsibilities

Service Delivery Patient Flow
Run the daily POCUS screening workflow end-to-end: patient identification, referral, scan scheduling, results capture, and clinical hand-offs.
Coordinate with clinical teams to ensure adherence to SOPs, infection control, and safety protocols.
Guide patients through next steps (confirmatory tests, referrals, follow-ups) and reduce loss-to-follow-up.

Site Operations Readiness
Maintain device readiness (basic checks, uptime tracking, accessories/consumables inventory); escalate service tickets to vendors/biomed with transparent SLAs.
Ensure training sessions, refreshers, and user onboarding are done on time; maintain training logs and competency checklists.
Display/update SOPs, job-aids, escalation matrices, and contact lists at point of use.





Data, Reporting Quality
Capture and track patient and scan data in qTrack (and hospital systems); ensure data completeness, de-duplication, and timely syncing.
Run daily/weekly dashboards for volumes, adoption, TAT, and follow-ups, present objective updates in review meetings.
Support compliance with consent/ethics/IRB and privacy requirements; flag any deviations immediately.

Stakeholder Coordination Issue Resolution
Lead quick daily huddles; maintain an Issue Action Tracker with owners, due dates, and status.
Coordinate across departments (radiology, OPD/ED, IT, biomed, admin) to unblock bottlenecks (space, staffing, scheduling, equipment).
Prepare concise weekly reports for the Program Manager (deliverables, risks, mitigation, inventory, training, success stories).

Required:

Educational Background:
Bachelors in public health, Hospital/Health Administration, Life Sciences, Nursin

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🏢 Qure.ai
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