To deliver exceptional customer service by handling inbound and/or outbound
customer interactions, resolving queries efficiently, and ensuring a positive
customer experience while meeting operational and quality standards.
Key Responsibilities
Handle inbound and outbound customer calls in a qualified and courteous
manner.
Address customer inquiries, complaints, requests, and service-related issues.
Required Qualifications
Graduate in any discipline (preferred).
Communication Skills
Excellent verbal and written communication in English.
Solid listening and probing skills.
Ability to communicate clearly and confidently with customers.
📌 Executive Pune
🏢 EXL
📍 Pune
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