Key Responsibilities
Product Testing & Quality Assurance
Develop a solid understanding of Alasa's products, platforms and AI-powered voice-agent workflows.
Perform comprehensive functional testing of products and features.
Test products from both a technical functionality and end-user/client perspective.
Validate complete workflows, including different user journeys, edge cases and expected outcomes.
Identify bugs, functional gaps, inconsistencies and usability issues.
Document test results, observations and issues clearly.
Track identified issues through resolution and re-test fixes.
Continuously think about: “If I were the client using this product, what could go wrong?”
Project Management & Execution Tracking
Track activities and deliverables across multiple ongoing projects.
Maintain project trackers, task lists and timelines.
Follow up with relevant team members on pending activities and deliverables.
Monitor project progress against agreed timelines.
Identify delays, dependencies, risks and bottlenecks.
Escalate key issues to the founders proactively.
Provide regular and structured updates to the founders on project status.
Support coordination between product, technology and other teams wherever required.
Founder’s Office & Special Projects
As this is a founder-facing role in an early-stage startup, responsibilities will not be limited to a fixed job description.
You may also be required to:
Assist the founders with special projects and strategic initiatives.
Prepare reports, documentation and presentations.
Prepare and Present Client Demos
Help establish internal processes and operating systems.
Conduct research and analysis related to products, markets, competitors or customers.
Support client-related activities when required.
Take ownership of additional assignments that contribute to the growth of the company.