WHAT YOU WILL BE DOING:
Deliver robust functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
Ensure guest rooms status is communicated to the Front Desk in a timely and productive manner.
Works effectively with Engineering Team on guestrooms maintenance needs.
Ensure s that all Housekeeping and Laundry operations are in compliance with housekeeping policies, standards and procedures.
Demonstrate and communicates key drivers of guest satisfaction for brand’s Target Customers.
Emphasize Guest Satisfaction and focus on continuous improvement.
Ensure smooth functioning of the department.
Act as an Accor Ambassador aiming to enhance the company image and market reputation.