Make regular outbound calls to prospective, existing and inactive customers.
Handle inbound enquiries received through calls, website, social media, WhatsApp and other channels.
Explain jewellery products, collections, designs, pricing, offers and schemes accurately.
Understand customer requirements, preferences and budgets and recommend suitable jewellery.
Follow up consistently with leads and convert enquiries into sales.
Generate qualified leads and maintain a healthy sales pipeline.
Schedule showroom appointments for interested customers.
Share product images, catalogues and relevant information through WhatsApp/email.
Handle customer objections professionally and use effective convincing and negotiation skills.
Maintain customer details, call records, lead status and follow-up schedules in CRM/Excel.
Coordinate with the showroom/sales team for appointments,



quotations and order requirements.
Follow up with customers regarding quotations, orders, payments and delivery where required.
Build long-term customer relationships and encourage repeat purchases and referrals.
Support marketing campaigns, festive offers, current collection launches and promotional activities.
Maintain qualified telephone etiquette and ensure excellent customer service.
Prepare daily/weekly sales and calling reports for management.
Achieve assigned calling, lead generation, appointment and sales targets.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Leave encashment

Work Location: In person

📌 Senior Telemarketing Executive In Jewellery Charni Road
🏢 Nornament Designers
📍 Charni Road