Role Overview

We are looking for a well-groomed, hospitality-oriented individual to manage the overall guest experience at the Experience Center. The role involves handling VIP/VVIP guests, maintaining hospitality standards across conference rooms and self-service coffee areas, and ensuring a seamless, premium customer experience at all times.

Guest Experience & Hospitality
Welcome and assist guests, customers, VIPs, and VVIP visitors professionally
Coordinate and support hospitality requirements for Directors and leadership guests
Ensure smooth handling and escorting of key visitors when required
Maintain high standards of presentation, etiquette, and professionalism

Conference Room Management
Ensure conference and discussion rooms are always:
Clean and well-organized
Properly set up before meetings
Stocked with required materials and refreshments
Coordinate room readiness for:
VIP meetings
Leadership discussions
Customer presentations

Self-Service Coffee Bar Management
Maintain the self-service coffee area in a clean, hygienic, and presentable manner at all times
Refill and organize:
Coffee supplies
Tea sachets




Cups & consumables
Sugar/stirrers/tissues
Ensure overall upkeep and presentation of the pantry/coffee counter

Coffee Machine Operations
Hands-on knowledge of coffee machines, preferably:
Italian semi-automatic coffee machines
Responsibilities include:
Preparing coffee and beverages
Operating the machine efficiently
Daily cleaning and maintenance
Monitoring functionality and hygiene standards

Preferred Skills
Hospitality / hotel management background preferred
Positive communication and interpersonal skills
Skilled grooming and presentation
Basic understanding of customer service etiquette
Ability to handle VIP/VVIP guests confidently
Knowledge of coffee brewing and machine handling preferred

Expected Qualities
Polite and proactive
Detail-oriented
Calm under pressure
Service-focused mindset
High standards of cleanliness and organization

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Butler Bengaluru
🏢 Shilton Hospitality
📍 Bengaluru