ADMIN MANAGER

Department: Restaurant Operations

JOB PURPOSE

To ensure accurate, disciplined, and productive restaurant administration by controlling cash, following up on maintenance, monitoring BOH & FOH operations, identifying operational trends, and keeping management updated.

KEY RESPONSIBILITIES
CASH HANDLING
Verify opening float and reconcile POS sales with cash/card settlements.
Conduct dual-control cash counts and investigate discrepancies.
Secure cash and maintain deposit records.
Review discounts, voids, complimentary transactions, and petty cash.
Ensure bank deposits are reconciled with register summaries.
MAINTENANCE & FACILITIES
Conduct regular checks of kitchen equipment and restaurant facilities.
Log and follow up all maintenance issues until closure.
Monitor refrigeration/freezer temperatures and fire-safety systems.
Check AC, lighting, plumbing, restrooms, and general facility condition.
Escalate recurring issues for permanent resolution.
INSIGHTS & OBSERVATION
Observe guest experience, staff performance, service flow, and peak-hour operations.
Review sales mix, covers, complaints, delays, and wastage.
Monitor guest feedback and online review trends.




Identify recurring issues and communicate actionable observations.
BOH & FOH MONITORING
Ensure BOH hygiene, FIFO, labeling, PPE, food preparation, portioning, and wastage controls.
Check FOH grooming, cleanliness, guest greeting, seating, billing, reservations, and waitlists.
Monitor table turnaround and order-to-serve time.
Ensure service and safety standards are consistently followed.
MANAGEMENT REPORTING
Submit daily operations updates covering sales, cash, incidents, and staffing.
Immediately escalate critical safety, cash, and guest issues.
Provide maintenance updates and weekly operational insights.
Highlight staffing gaps and training requirements.
Submit monthly performance/portfolio reviews.

KEY PERFORMANCE AREAS
Cash accuracy and reconciliation
Maintenance issues closed on time
BOH & FOH standards compliance
Guest experience and service monitoring
Timely and accurate reporting
Early identification and escalation of operational issues

CORE COMPETENCIES

Attention to Detail | Accountability | Numerical Accuracy | Problem Solving | Operational Awareness | Communication | Follow-through | Team Coordination

📌 Admin Manager Chennai (India)
🏢 collective cuisines
📍 India