Key Responsibilities
Technical Support
Provide frontline support for staff on hardware, software, and connectivity issues.
Troubleshoot POS systems, reservation software, and guest Wi-Fi networks.
System Administration
Assist in managing servers, databases, and property management systems (PMS).
Monitor system performance and apply updates/patches.
Hardware & Software Management
Install and configure computers, printers, routers, and hotel-specific applications.
Maintain inventory of IT equipment and manage warranties.
Network Management
Monitor guest and staff networks for performance and security.
Collaborate with vendors to resolve connectivity issues.
Cybersecurity
Implement antivirus, firewalls, and access controls.
Conduct periodic audits to ensure compliance with data protection standards.
User Training
Train staff on IT systems, reservation tools, and digital communication platforms.




Prepare guides for common troubleshooting steps.
Data Backup & Recovery
Ensure regular backups of hotel records and guest data.
Support disaster recovery planning for business continuity.

Skills & Qualifications
Education: Bachelor’s degree in IT, Computer Science, or Hospitality Technology preferred.
Experience: Prior exposure to hotel IT systems (PMS, POS, CRM) is highly desirable.
Skills: Solid troubleshooting ability, knowledge of networking, cybersecurity awareness, and effective communication with non-technical staff.

Pay: ₹15,309.64 - ₹16,500.33 per month

Advantages:
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 It Assistant Kozhikode
🏢 GOKULAM GRAND KOZHIKODE (5 STAR)
📍 Kozhikode