Primary Responsibilities:
Calling the Insurance companies and follow up on the outstanding Accounts Receivables.
Handling more complex/aged inventory.
Ensures assigned accounts are worked towards resolution.
Follow the basic rules as provided on the SOP
Assists in resolution of outstanding issues from earlier transactions.
Expedites calls to the Insurance supervisor when there is a delay in closure of transaction or transaction is crossing the processing timeline as per contract.
Achieve Production (100%) and Quality Target (98%).

Daily Routine:
Pre-shift Briefing
Discussion with TL/Manager on priority of the day
Achieve Production (100%)
Maintain the Quality (98%)
Assisting the Co-workers
Updating Production Tracker

Weekly Routine:
Weekly meeting with TL / Manager
Training (Refreshers)

Monthly Routine:
Meeting on productivity tracking / Quality / Absenteeism
Review of SOP

Quarterly Routine:
Quarterly Performance Review with TL/Manager

Required Qualifications/Skills:
Any Degree and above
1 to 3years of experience in AR Calling
Problem solving skills
Positive communication skills
Valuable knowledge in MS-office
People oriented

📌 Ar Caller / Front Desk Usa Healthcare Ahmedabad
🏢 RiverEdge Analytics
📍 Ahmedabad