Job Description: Tele caller cum Student Counselor

Position Summary:
We are looking for a confident and communication-skilled Telecaller cum Student Counselor to handle student inquiries, guide them about courses, and support admissions through effective follow-ups.

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Key Responsibilities:
Make outbound calls to students and parents regarding course details & admissions
Handle incoming inquiries from phone, WhatsApp, and social media
Counsel students about available courses, fees, career scope & perks
Maintain daily call records, follow-up lists, and enquiry reports
Schedule counseling appointments and assist during walk-ins
Guide students through the admission process and documentation
Achieve monthly inquiry conversion targets




Coordinate with the academic and marketing team

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Skills & Requirements:
Good communication in English, Hindi & Assamese
Confident voice and polite phone etiquette
Basic computer knowledge (Excel, WhatsApp, CRM)
Ability to handle students and parents professionally
Prior experience in counseling or telecalling preferred

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Qualification:
Graduate (Any Stream)
Freshers with positive communication skills can apply

Pay: ₹8,000.00 - ₹15,000.00 per month

Advantages:
Cell phone reimbursement
Health insurance
Life insurance

Work Location: In person

📌 Student Admission Counsellor Guwahati
🏢 Iifm
📍 Guwahati