Job Summary
Yasmin Body Image Pvt Ltd is hiring Front Desk executive for Pilates studio branch in Gurgaon.

Position: Front Desk & Operations Executive

Job Location: Gurgaon

Responsibilities and Duties

Front Desk Management:
Handle Studio’s WhatsApp and reply to the client’s messages promptly.
Welcome and greet the clients / inquiries as soon as they enter the studio.
Manage stationery and coordinate with stationery vendors.
Coordination with Different Stake holders
Update Client’s details like payment, health history, progress etc.

Revenue Management:
Ensure timely dispatch of renewal and payment reminders to clients
Connect With the leads f studio memberships.
Follow up with inquiries from digital channels, referrals, and marketing campaigns.
Effectively communicate Session details, membership plans, and pricing.
Track lead conversions and update CRM systems or lead trackers regularly

Client Servicing:
Maintaining the receipt sheet and share with the concerned managers.
Ensure proper client scheduling.
Update clients about their next schedules or change in their schedule due to leaves of trainers.
Update clients for closure days of studio in advance




Put birthday wishes for client on noticeboard.
Send birthday greetings and festival greetings to clients.
Handle incoming inquiries and maintain data for the same.
Explain clients regarding terms and conditions of studio.
Other activities to help and assist clients as and when required.

House Keeping & Studio Management:
Handling housekeeping team
Ensure cleanliness in the Studio.
Do round up in entire studio at regular intervals and make sure everything is in place.
Coordinate with vendors for maintenance of Equipment, AC, electronic appliances, carpentry work, plumbing work etc.
Ensure equipment maintenance on regular intervals or as and when required.

Required Experience, Skills and Qualifications
Excellent Communication Skills
Minimum 6 month of experience in customer service or Sales.
Basic Computer Knowledge
Max. Age up to 30 years

Job Type: Full time

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Leave encashment
Paid sick time
Paid time off

Application Question(s):
Notice Period
Current or previous CTC

Work Location: In person

📌 Front Desk Executive Gurugram (India)
🏢 Yasmin's Body Image(Yasmin Karachiwala's Body Image
📍 India