22 Aug
|
THE ARK, LEARNING ARENA
|
India
22 Aug
THE ARK, LEARNING ARENA
India
About Us
ARK Learning Arena is a faith-rooted tutoring and coaching centre in St. Thomas Mount, Chennai, serving students from Class 1 to Class 12 across CBSE, ICSE, and State Board curricula. We're looking for an enthusiastic Telecaller to join our growing team and help connect prospective students and parents with our academic programs.
Key Responsibilities
Make outbound calls to prospective students/parents regarding admissions, enquiries, and course offerings
Handle inbound enquiry calls and provide accurate information about programs, fees, and schedules
Follow up on leads generated through marketing campaigns, walk-ins, and referrals
Maintain and update the enquiry/lead tracker with call outcomes and follow-up status
Schedule counselling sessions or campus visits for interested parents
Address parent objections and concerns professionally, escalating where needed
Coordinate with the admissions team to ensure smooth enrollment conversion
Maintain daily call reports and share updates with the reporting manager
Requirements
Valuable communication skills in English and Tamil (Hindi is a plus)
Pleasant, confident, and persuasive phone manner
Basic computer literacy (MS Excel, WhatsApp, data entry)
Freshers welcome; prior telecalling/customer service experience is a plus
Ability to handle rejection positively and stay target-oriented
Punctual, disciplined, and a team player
Pay: From ₹15,000.00 per month
Work Location: In person
📌 Telecalling Executive Guindy (India)
🏢 THE ARK, LEARNING ARENA
📍 India