Job Description: • Ensure that the process transactions are processed as per Desk Top procedures
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures

 Basic IT, Comfortable with working on computers
 Typing speed of 20 words(net)

 Ability to communicate correctly
Should be able to communicate in English
Comprehend written composition.

 Commitment and drive for targets
 Decision making ability
 Adaptable & Adaptable.
 Customer service Focus – Ability to empathize with the customer and prioritize requests
Responsibilities: • Ensure that the process transactions are processed as per Desk Top procedures




Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures

 Basic IT, Comfortable with working on computers
 Typing speed of 20 words(net)

 Ability to communicate correctly
Should be able to communicate in English
Comprehend written composition.

 Commitment and drive for targets
 Decision making ability
 Adaptable & Adaptable.
 Customer service Focus – Ability to empathize with the customer and prioritize requests

Qualifications: Graduate with knowledge of Computer literacy (MS Office & Domain knowledge)-

📌 Associate Noida
🏢 EXL Service
📍 Noida