Job Title: E-Commerce Executive

Location: Noida
Experience: 1–3 Years
Employment Type: Full time

Job Summary

We are looking for a detail-oriented E-Commerce Executive to manage online marketplace operations, including product listings, seller account handling, portal coordination, and safety/claim management across major e-commerce platforms such as Amazon and Flipkart.

Key Responsibilities

E-Commerce Portal Handling
Manage day-to-day operations on marketplaces like Amazon and Flipkart
Upload and optimize product listings (titles, descriptions, images, pricing)
Coordinate inventory updates, stock availability, and order processing
Monitor portal performance, visibility, and listing compliance

Account Handling
Handle seller account health, metrics, and performance dashboards
Resolve order issues, returns, cancellations, and customer escalations
Coordinate with internal teams for smooth fulfillment and dispatch

Safety Claims & Dispute Management
Manage safety claims, protected-T claims, and seller protection cases
Handle chargebacks, loss/damage claims, and dispute documentation




Follow up with marketplace support teams for timely resolution

Reporting & Coordination
Prepare sales, return, and claim reconciliation reports
Track payouts, deductions, and settlement discrepancies
Ensure adherence to marketplace policies and SLAs

Required Skills & Qualifications
Bachelor’s degree in Commerce, Business, or related field
1–3 years of experience in e-commerce operations or marketplace management
Hands-on experience with Amazon Seller Central and Flipkart Seller Hub
Knowledge of safety claims, dispute handling, and account health metrics
Good MS Excel skills and basic data analysis
Robust coordination, communication, and problem-solving skills

Preferred Skills
Experience handling multiple e-commerce portals
Understanding of marketplace policies and seller compliance
Ability to work under timelines and manage multiple tasks

Platforms Exposure
Amazon India
Flipkart

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:
Flexible schedule
Paid time off
Provident Fund

Work Location: In person

📌 E Commerce Executive Noida (India)
🏢 Best Hawk Infosystem
📍 India