Role & responsibilities
Total 15+ years of experience including 10 years in ServiceNow ITSM, ITOM, OMT and Java.
Must have knowledge of end to end implementation, customization and enhancement of ServiceNow and its integration with third party tools
Must have ability to do process flow analysis and process redesign.
Responsible for sharing the best practices and consultation throughout the technical design of the project.
Responsible for producing a detailed functional design document to match customer requirements.
Ability to co team with the Technical Team to produce a technical specification for custom development and systems integration requirements
Should have knowledge of automation projects.
Robust desire to maintain current ServiceNow knowledge through self study and utilization of available training.
Should be able to manage customer and business analysts, project managers and other stakeholders in the project.
Solid understanding of risk frameworks such as ISO 27001, NIST, SOX, etc.
Expertise in ServiceNow scripting, workflows, data model customization, and integrations (REST/SOAP APIs).

📌 Data Architect Pune
🏢 Tekskills
📍 Pune