22 Aug
|
Delhivery
|
India
Roles & Responsibilities include:-
Responsible for Account Management, Current Business Development (NBD), revenue and profitability.
Build bespoke solutions and pricing.
Coordinate with internal and external tech stakeholders to improve on the current tech product capability.
Manage and grow existing clients.
Nurturing client relationships, building Positive client experience and maintaining solid client relationships, retaining the business, and identifying growth prospects.
Conducting business reviews with clients and focusing on service delivery experience.
Escalating and resolving areas of concern as raised by clients.
Monitoring performance against service level agreements and flagging potential issues for timely resolution.
📌 Kam Pune (India)
🏢 Delhivery
📍 India