Job Description

:

JD UAM,AD
Takes timely action to ensure assigned issues are resolved.
Performs access/account support based on SOPs for internal applications, systems, network shares, UNIX servers, and email access.
Follows up on questions, problems, or suggestions and responds to employee inquiries with appropriate level of urgency.
Provides ad-hoc advice and support for non-service catalogue items/general queries as directed.
Takes part in Service Improvement Programs (SIP’s) as required.
Supports senior colleagues in other areas of technology to identify and correct problems.
Helps ensure monitoring requirements are implemented and observed.
Provides Ad-Hoc reporting for Service Delivery as required.
Provides appropriate support documentation and tools for colleagues at all levels.
Answers queries as appropriate regarding the use of current and recent technologies.




Collaborates with Project teams to assist with issue resolutions.
Follows the established Change Management processes.
Familiar with relevant technology developments.
Maintains knowledge of relevant service catalogs products.
Remains up to date on technology projects.
Adheres to standards as defined.
Follows all security policies.

Uses best practice processes in every request, to be compliant with SOXFSA audit requirements

Please also see this
They need candidates who have basic knowledge in AD, O365, managing permission of folders, inheritance, exchange mailboxes, onboarding/ offboarding, Transfers, and entire lifecycle.
Experience/ knowledge of OKTA tool is valuable to have.

Location

:

IND-KA-Bengaluru-Ecospace1B-ML

Created On

:

03-Aug-2026

📌 Administrator Identity & Access Management Bengaluru
🏢 Microland
📍 Bengaluru