Job Title: Entry-Level US Tax Associate (Voice Process)

Location: Hyderabad

About the Role

WorthPrime Tax is looking for enthusiastic Entry-Level US Tax Associates to join our US Tax Voice Process team. This is an excellent prospect for fresh graduates and early-career professionals who aspire to build a career in US Taxation.

The role involves interacting with US-based clients over calls, assisting them with tax-related queries, collecting the required information and documents, and ensuring a smooth client experience throughout the tax preparation process.

Who Can Apply?
Graduates from any stream (Preference will be given to Commerce graduates, BBA, and MBA candidates.)
Freshers or candidates with up to 1 year of Voice Process/BPO experience

Key Responsibilities
Handle inbound and outbound calls with US-based clients.
Build and maintain qualified relationships with clients.
Explain the tax filing process and company services clearly.
Request, collect, and follow up for required tax documents.




Maintain accurate records of client interactions and updates in the company's CRM.
Coordinate with internal tax preparation teams to ensure timely service delivery.
Resolve basic client queries and escalate complex issues whenever required.
Deliver excellent customer service while maintaining confidentiality and professionalism.

Candidate Requirements
Excellent spoken English (Mandatory)
Robust verbal communication and interpersonal skills
Good listening and problem-solving abilities
Basic computer knowledge (MS Office, Email, Internet, and Data Entry)
Ability to learn internal CRM and tax software
Customer-focused attitude with a professional approach
Willingness to work in rotational/night shifts aligned with US business hours
Self-motivated, punctual, and well-organized

Work Timings
May to November: 2:00 PM – 11:00 PM
December to April (US Tax Season): 8:30 PM – 5:30 AM
*Shift timings may be revised based on busines

📌 Entry Level Us Tax Associate Hyderabad (India)
🏢 WorthPrime Tax, Legal and Compliance Services Private
📍 India