Welcome and greet guests in a warm, professional, and courteous manner.
Assist guests with enquiries, requests, and special arrangements.
Maintain solid guest relationships and ensure high guest satisfaction.
Handle guest feedback and complaints professionally and coordinate with the relevant departments for quick resolution.
Assist with VIP, corporate, group, and special-occasion guests.
Coordinate with Front Office, Housekeeping, Restaurant, and other departments to ensure smooth guest service.
Conduct guest follow-ups during their stay and after service when required.
Provide information about hotel facilities, restaurant services, local attractions, and available services.
Assist with check-in, check-out, room upgrades, and other Front Office activities when required.
Encourage positive guest reviews and maintain the hotel's service standards.
Maintain guest records and ensure confidentiality of guest information.
Support the Front Office team during busy periods and special events.
Ensure proper grooming, etiquette, and qualified appearance at all times.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Guest Relations Executive Puducherry
🏢 Abirami Residency
📍 Puducherry