Job Description: IT Support & Systems Executive

Location: Ichchapore, Surat

Designation: IT Support & Systems Executive

Employment Type: Full time

Experience Required: 1–3 Years

Salary: ₹20,000–₹23,000 per month

Role Summary

A reputed organization is looking for a technically sound and solution-oriented
IT Support & Systems Executive
to provide day-to-day technical support and maintain the organization's computer systems, software, printers, networks, and basic IT security.

The candidate will be responsible for troubleshooting hardware and software issues, supporting employees with IT-related requirements, maintaining IT assets, and coordinating with external IT vendors whenever required.

Key Responsibilities

IT Support & Troubleshooting
Provide basic technical support for desktops, laptops, computer hardware, and peripherals.
Install, configure, update, and uninstall software and applications as required.
Troubleshoot hardware, software, operating system, and application-related issues.




Troubleshoot employee IT issues using a practical and problem-solving approach.

Printer & Peripheral Support
Install, configure, and troubleshoot printers, including:
Laser printers
Thermal printers
Inkjet printers
Ensure smooth functioning of computer peripherals and related equipment.

Network & System Support
Support
LAN and Wi-Fi network
setup and troubleshoot basic connectivity issues.
Assist in managing workgroups, domains, user accounts, and
Active Directory
.
Support basic configuration and troubleshooting of firewalls such as
FortiGate and SonicWall
.

IT Security
Monitor and support antivirus, ransomware, malware, and other cybersecurity protection measures.
Ensure only genuine and authorized software is installed and used across company systems.
Educate users about the risks and consequences of using pirated or unauthorized software.

IT Records & Vendor Coordination
Maintain basic records of IT systems, software, hardware, and I

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