We are looking for a dynamic and highly organized Implementation Head to lead ERP implementation operations across educational institutions. The ideal candidate should possess robust administrative capabilities, stakeholder management expertise, process orientation, and the ability to coordinate seamlessly between clients and internal teams. This role requires a mature skilled with excellent people management skills and the capability to drive implementation timelines, operational discipline, and customer satisfaction. Preferred Candidate Profile
Age group: 30 – 45 years
Based in or willing to relocate to Kochi
Prior experience in administration, operations, project coordination, ERP implementation, or institutional management preferred
Candidates from educational institutions, IT services, ERP companies, or operations-driven environments will be an added advantage

Key Responsibilities
Lead end-to-end ERP implementation activities for schools and colleges
Coordinate with clients, management, support teams, and technical departments for successful onboarding




Drive implementation schedules, task tracking, and milestone management
Ensure timely completion of data collection, configuration, training, and go-live activities
Manage implementation teams and monitor daily operational performance
Conduct review meetings with institutions and internal stakeholders
Establish strong process governance and implementation SOPs
Handle escalations professionally and ensure client satisfaction
Maintain implementation MIS reports and status dashboards
Support management in operational planning and execution strategies

Required Skills
Exceptional administrative and organizational skills
Solid leadership and team coordination abilities
Excellent communication and client handling capabilities
High level of discipline, accountability, and multitasking ability
Strong follow-up and execution mindset
Proficiency in MS Office, reporting, and do

📌 Erp Implementation Head Kochi
🏢 d'Katia Software Technologies
📍 Kochi