Position : Assistant Manager – Operations
Location: Kochi, Kerala
Department: Commercials
About the Role
We are looking for an experienced Assistant Manager – Operations to oversee operational activities across multiple locations. The role involves team management, process improvement, cost control, compliance, and coordination with internal and external stakeholders.
Key Responsibilities
Operational Management
Manage end-to-end operations across assigned facilities and business units.
Ensure smooth execution of daily operational activities.
Develop and implement operational plans in line with business objectives.
Standardize operational processes and ensure consistent implementation across locations.
Identify and implement opportunities to improve operational efficiency.
Team Management
Lead, guide, and support Operations Managers, Coordinators, and Supervisors.
Develop an effective and accountable operations team.
Conduct regular performance reviews and provide feedback and coaching.
Support employee engagement and team development initiatives.
Promote a cooperative and productive work workplace.
Performance & Reporting
Monitor operational KPIs and performance across assigned locations.
Prepare and review daily, weekly, and monthly MIS reports.
Analyse operational performance and coordinate corrective actions where required.
Monitor productivity, service levels, and project performance.
Drive continuous improvement initiatives.
Cost & Resource Management
Plan and optimize manpower utilization.
Monitor operational expenses and support cost-control measures.
Monitor the utilization of fleet, equipment, infrastructure, and other resources.
Ensure effective allocation of resources across projects and locations.
Identify opportunities to improve productivity and operational efficiency.
Quality, Safety & Compliance
Ensure adherence to applicable statutory, environmental, and operational requirements.
Maintain workp