Welcome and greet all customers and prospects visiting the project site.
Handle walk-in customers and ensure a warm, skilled and personalized experience.
Understand customer requirements and coordinate with the sales team for further assistance.
Manage and coordinate site visits, property tours and customer appointments.
Provide basic information about the project, amenities, specifications, location and available facilities.
Coordinate with the Sales Team to ensure smooth customer movement and follow-up.
Maintain accurate records of walk-ins, site visits, enquiries and customer feedback.
Make follow-up calls/messages to customers after site visits as required.
Handle customer queries professionally and escalate sales-related or technical concerns to the concerned team.
Ensure the reception, sample flat,



sales lounge and customer areas are maintained in a presentable manner.
Coordinate with housekeeping, security and other site teams to ensure a seamless customer experience.
Collect and maintain customer feedback and share observations with the reporting manager.
Assist the sales team during events, property exhibitions, customer meetings and promotional activities.
Ensure all customer interactions are handled with confidentiality, courtesy and professionalism.
Follow company policies, processes and standards for customer service.

Type d'emploi : Temps plein

Rémunération : à partir de ₹20 000,00 par mois

Lieu du poste : En présentiel

📌 Guest Relationship Executive Kandivali West
🏢 Magnus 3pl llpp
📍 Kandivali West