locations

Virtual Office (Tamil Nadu)

time type

Full time

posted on

Posted Today

job requisition id

JR111893

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Staff Software Engineer – Voice Platform

Summary:

We are seeking a Staff Software Engineer to join our Voice Platform team as a hands-on technical leader for high-performance, network-facing services that power real-time voice communications for Genesys Cloud contact centers worldwide. This is an exciting prospect for an experienced engineer who is proficient in C, robust in Java,



networking and Linux, and motivated to grow deep expertise in SIP/VoIP and voice-platform systems.

You will work across systems-level software and cloud backend services, influence architecture and engineering practices, and help deliver reliable, scalable voice capabilities used by enterprise customers at global scale. Prior SIP/VoIP or contact-center experience is a plus, not a requirement. If you enjoy complex distributed systems, production ownership, and mentoring others while continuing to learn a specialized domain, this is a high-impact chance.

Key Responsibilities:
The primary responsibilities for this role include (but are not limited to):
Lead the design, development, and delivery of scalable network and voice-platform services that support real-time communications with high reliability and operational excellence.
Develop and maintain systems software in C, including work with network-fa

📌 Staff Software Engineer Voice Platform Tamil Nadu
🏢 Genesys
📍 Tamil Nadu