22 Aug
|
Pushpagiri Vitreo Retina Institute
|
Secunderabad
22 Aug
Pushpagiri Vitreo Retina Institute
Secunderabad
This role is responsible for assisting private OPD patients through the ophthalmic screening and consultation process, ensuring a seamless and satisfying patient experience. The executive will act as a key liaison between patients and clinical teams, upholding service excellence and operational efficiency.
Key Responsibilities:
Welcome and guide patients through registration, screening, and consultation flow.
Coordinate with optometrists and ophthalmologists to ensure timely patient movement.
Maintain accurate documentation of patient interactions and service timelines.
Monitor patient wait times and proactively address delays or concerns.
Ensure high levels of patient satisfaction through courteous and empathetic communication.
Support doctors and clinical staff in managing patient queues and consultation schedules.
Escalate service issues or patient grievances to the appropriate authority.
Assist in maintaining OPD hygiene, signage, and patient comfort areas.
Data management and Data Analysis
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Operations Executive Marredpally (Secunderabad)
🏢 Pushpagiri Vitreo Retina Institute
📍 Secunderabad