Position: Restaurant Host/Hostess – Reception
Department: Front of House / Operations
Experience: 1–2 years
Reports To: Restaurant Manager / Floor Manager

Job Summary

We are looking for a warm, confident, and well-presented Restaurant Host/Hostess with 1–2 years of experience in restaurant reception/host roles. The candidate will be responsible for welcoming guests, managing reservations and enquiries, coordinating seating, and ensuring a smooth and pleasant guest experience from arrival to seating.

Key Responsibilities
Welcome and greet guests warmly and professionally upon arrival.
Manage the restaurant reception area and ensure it remains clean, organized, and presentable.
Handle table reservations, walk-ins, and guest enquiries.
Maintain accurate reservation and guest enquiry records.
Answer incoming calls and provide information regarding reservations, restaurant timings, menu, offers, and facilities.
Confirm reservations and communicate booking details to the relevant team members.




Escort guests to their tables and coordinate seating based on table availability and the floor plan.
Manage waiting guests professionally and provide accurate waiting-time information.
Coordinate closely with the Restaurant Manager, Captains, and service team regarding table availability and guest requirements.
Record and communicate special requests, including birthdays, anniversaries, dietary requirements, and seating preferences.
Handle guest feedback and concerns politely and escalate issues to the concerned manager when required.
Assist with private dining, group bookings, and special event enquiries.
Maintain a skilled appearance, positive body language, and excellent telephone etiquette at all times.
Ensure a smooth and welcoming experience for every guest interacting with the reception.
Perform other front-of-house responsibilities as assigned by management.

Required Experience & Qualifications
1–2 years of relevant experience specifi

📌 Restaurant Host/hostess Lachit Nagar
🏢 Aureus Foods
📍 Lachit Nagar