Head - IT Strategy

Location: Hyderabad, Telangana
Industry: NBFC / Microfinance (MFI)
Experience: 12+ Years
Employment Type: Full Time

About the Role

We are seeking an experienced and visionary Head - IT Strategy to lead our enterprise technology landscape. The role is responsible for driving the organization's lending technology vision, managing enterprise applications, ensuring robust infrastructure operations, and maintaining a secure, compliant, and highly available technology setting.

Key Responsibilities:

IT Strategy & Digital Innovation
Define and execute the technology roadmap to support rapid business growth.
Drive fintech ecosystem integrations through open APIs with credit bureaus, Account Aggregators, and digital partners.
Establish enterprise data and analytics platforms enabling business intelligence, automated underwriting, and AI/ML-led collections strategies.

Enterprise Application Management
Lead the end-to-end lifecycle management of Core Lending platforms including LOS, LMS, Collections, CRM, and Lead Management systems.




Oversee application development, change management, upgrades, and DevOps practices.
Manage corporate applications such as ERP, HRMS, Payroll, Accounting, and Regulatory Reporting systems.
Ensure effective Level-2 and Level-3 application support for business-critical systems.

Infrastructure & IT Operations
Deliver high availability and performance across enterprise applications and infrastructure.
Drive ITSM/ITIL-based service management and support operations.
Manage cloud and hybrid infrastructure environments across AWS, Azure, or GCP.
Ensure solid governance over IT assets, end-user computing, and infrastructure operations.

Information Security & Governance
Ensure compliance with regulatory, technology governance, and data security requirements.
Partner with Information Security teams to strengthen cybersecurity controls, SOC operations, and disaster recovery readiness.
Lead IT risk man

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