Role & responsibilities
Diagnose and troubleshoot power tools such as drills, grinders, impact wrenches, saws, and rotary hammers.
Perform repair, maintenance, and servicing of electrical, electronic, and mechanical components.
Identify faults in motors, switches, PCBs, batteries, chargers, wiring, and control systems.
Conduct root-cause analysis (RCA) for repeated product failures and technical issues.
Perform warranty inspection and determine whether failures are due to manufacturing defects or misuse.
Carry out functional and safety testing after repair to ensure the tool is working properly.
Handle customer complaints and technical queries and provide appropriate solutions.
Coordinate with customers, dealers, distributors, and authorized service centers for service-related issues.
Manage spare parts, including identification,



replacement, and inventory coordination.
Prepare and maintain service reports, repair records, warranty claims, and failure analysis reports.

Preferred candidate profile
Educational Qualification: Diploma/B.E./B.Tech in Electrical, Electronics, Mechanical, Mechatronics, or a related engineering discipline.
Experience: Experience in power tools, electrical equipment, industrial equipment, consumer electronics, or field service is preferred.
Robust knowledge of electrical, electronic, and mechanical troubleshooting.
Hands-on experience in repair, servicing, maintenance, and fault diagnosis.

📌 Service Engineer Ambattur
🏢 Zoom Corporate Solutions
📍 Ambattur